Whether your employees are working side by side, working remotely or a hybrid of both, leading a team today requires a special set of managerial skills. This management training program is designed for anyone new to supervising others or who leads a team that now includes remote-based workers.

Key Takeaways:

• Communicating more effectively, whether working remotely or in a hybrid environment
• Inspiring initiative in others
• Delegating to and mentoring team members
• Giving feedback to direct reports, both positive and corrective
• Helping team members identify their unique strengths and build their skills
• Leading team-based decision making discussions
• Improving time management in the dual role of leader and “doer"
• Working more effectively with direct reports and peers
• Managing stress levels and improving resilience

Format:

• Eight (8) 60-minute live virtual sessions facilitated via Zoom
• Includes homework assignments, self-assessment surveys and ongoing instructor support throughout program
• Maximum 24 participants per group to optimize learner experience

Designed specifically for managers who have completed the Leading Teams From Anywhere base program, this advanced workshop builds on the concepts introduced in the original training series. It also includes learning modules not previously covered in 1.0, such as advance coaching techniques and managing up.

Key Takeaways:

• How our biases get in the way of our leadership
• Remote and hybrid team leadership techniques 
• Why being a great coach to direct reports matters today
• How to improve teamwork within and across teams, whether remote-based or in-person
• How our Emotional and Behavioral Intelligence influences our ability to lead and what we can do to improve our own Emotional and Behavioral EQ
• An introduction to adaptive leadership skills and how to embrace constant change in the workplace
• Why managing up matters and how to be better at it

Format:

• Eight (8) 60-minute live virtual sessions facilitated via Zoom 
• Includes homework assignments between sessions, self-assessment surveys and ongoing instructor support throughout program 
• Maximum 24 participants per group to optimize learner experience

Even if you’re a good presenter in person, giving a virtual presentation brings its own set of challenges. The good news is that everyone can give a great virtual presentation with the right amount of planning, technical preparation and practice.

At the end of this intensive workshop, participants have learned specific techniques to make their virtual presentations easier to prepare and more interesting. They’ve developed a style that translates well on video, so they are more credible and highly persuasive.

Key Takeaways:

• Optimizing your on-camera presence and command of the virtual “room”
• Finding an intrinsic presentation style that translates effectively on the receiving end
• Understanding and leveraging the power of your voice
• Organizing your presentation for a virtual delivery using the ACTION Planning Guide
• How to leverage visual graphics and decks, as well as when NOT to use them

Format:

• Three (3) 60- to 75-minute live virtual sessions facilitated via Zoom 
• Includes presentation homework assignments between sessions
• Maximum ten participants per group to allow for in-session presentation practice

Cited by the 4A's as one of its top 3 most popular agency training seminars.

Account managers must lead their clients, not merely service them. This workshop helps client relationship managers and other client-facing specialists spend their time more effectively and productively as account leaders, and can be tailored for junior staff or for more seasoned client relationship managers.

Key Takeaways:

• The difference between “servicing” and leading client relationships
• How to earn credibility and trust with clients 
• Recognizing and adapting individual communication styles for more effective client communication
• Improving listening skills and leading more productive client conversations
• Strategies for working with difficult clients
• How to develop a Client Leadership Plan for stronger relationships and organic account growth

Format:

• Three (3) 60-minute live virtual sessions facilitated via Zoom 
• Includes interactive group exercises, Communication Styles assessment survey, homework assignments between sessions and a Client Leadership Plan template
• Maximum of 24 participants per group to optimize learner experience

The Strategic Thinking & Creative Brief Writing workshop teaches participants the importance of well-written creative briefs through case study examples and hands-on learning. It also teaches a methodology for developing and evaluating ideas that deliver specific business goals. It defines a process for how to think strategically about the client’s objectives, devise and evaluate alternatives, make hard choices, and align tactics.

Key Takeaways:

• The differences between business, marketing and creative strategies
• Helpful models and frameworks to use when developing a communications strategy
• Fuel for thought: case studies in great brief design and their inspired outcomes
• Quick and easy methods for getting your brain into a strategic state of mind
• The real purpose of a brief and your role in championing it through the creative process 
• The good, the bad and the ugly: the right and wrong ways to write a brief
• Hands-on experience writing a creative brief

Format:

• Three (3) 60-minute live virtual sessions facilitated via Zoom
• Includes creative brief homework assignments between sessions
• Maximum 24 participants per group to optimize learner experience

We write proposals, reports, plans, briefs, emails and presentations every day. Almost every one of these messages is intended — directly or indirectly — to persuade someone to move toward “yes.” The style of our writing nudges readers toward or away from that goal, no matter how good the content.

Effective writing doesn’t come naturally to everyone. But everyone can follow simple guidelines to make their writing more persuasive. In this workshop, participants will practice what they’re learning with short writing exercises in between sessions.

Key Takeaways:

• The five biggest mistakes that occur in business writing 
• How to organize any piece of writing for greatest impact
• How to compose the most influential parts of any writing: the beginning and the end
• How to tailor writing for the audience who will read it
• The uses and mis-uses of presentation decks
• Writing errors that irritate clients and the importance of proofreading

Format:

• Three (3) 60-minute live virtual sessions facilitated via Zoom 
• Includes business writing homework assignments between sessions
• Maximum 24 participants per group to optimize learner experience

Today’s competitive environment essentially requires that everyone be a more creative thinker. Developing creative skills is not just for people who have writing or design talent; anyone can learn to make their brain more fluent in producing new ideas.

This highly participative workshop demonstrates why traditional brainstorming doesn’t work, and introduces people to a much more effective method – based on the latest research in brain science – for developing all kinds of ideas in the organization, for any department, and both with groups and individually.

Key Takeaways:

• How to develop new ideas for clients
• An effective methodology for generating new ideas
• How to avoid typical patterned thinking
• The most productive way to evaluate new ideas and build on each other's approaches to solving a client's business problem